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Having a Disagreement? Ask Permission to Have a Conflict Conversation
Asking for permission to have a conflict conversation? Ned, I thought you were nuts when you suggested we get in a circle for our meetings, now I know you are.
The Center for Corporate and Professional Development
Breaking Through Defensiveness: 5 Steps to Help Employees Hear Constructive Feedback
Providing difficult feedback to an employee is one of the most challenging tasks for a supervisor. Nobody likes having to tell someone that they are not doing a good job. And certainly nobody wants to hear it. Employee defensiveness, even complete denial of the situation, can often be a typical employee response.
The Center for Corporate and Professional Development