Please take note of the following important information regarding your 2023 Flexible Spending Account (FSA).
2023 FSA Funds
The FSA plan year Jan. 1, 2023, to Dec. 31, 2023, has closed. The IRS requires that any 2023 balances remaining in your FSA account had to be spent by Mar. 15, 2024, and claims filed by Jun. 29, 2024, or the balance will be forfeited.
This means that the window to incur qualified expenses (deductibles, co-pays, eyeglass, dental expenses, etc. not covered by the plan) has closed. Reimbursement for incurred expenses using 2023 funds must be filed by Jun. 29, 2024. This is known as the IRS "use it or lose it" rule and there are no exceptions.
Filing For Reimbursement
To file a claim online, log in to your and click on "Accounts." On the far right side of the screen, click on the drop down arrow next to the box titled "I want to" and click on the words "File a Claim." From there, follow the instructions to complete your claim online. You may need to attach supporting documentation.
To file a paper claim, download and complete a copy of the PNC Reimbursement Request Form (PDF). Include a copy of the detailed bill or explanation of benefits and either mail or fax the information to:
PNC BeneFit Plus
Consumer Services
P. O. Box 2865
Fargo, ND 58108-2865
Fax: (855) 628-5950
Questions?
For any questions concerning your 2023 FSA account, you may contact PNC BeneFit Plus Consumer Services at 844-356-9993, or email pncbenefitplus@healthaccountservices.com, with any questions. Representatives are available Monday-Friday, 8 a.m. - 8 p.m. E.T.
You may also contact the University Benefits office at (330) 672-3107 or benefits@kent.edu.