天天吃瓜

Support & Training

This section is designed to answer your most frequently asked questions and guide you through common web support issues. 

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A student uses the computer in the library outside the training and support classroom

Web Solutions at Your Fingertips

From managing content and optimizing accessibility to troubleshooting design challenges, we鈥檝e compiled the information you need to successfully navigate 天天吃瓜 State鈥檚 web tools. If additional support is required, our team is ready to assist with expert advice and solutions.

Frequently Asked Questions (FAQ)

Many common issues can be quickly resolved without waiting for assistance, saving you time and ensuring your site runs smoothly. 

How can I request a new webpage or website?

Submit a support ticket and one of our team members will follow up with you to discuss your new site.

How do I change the name of a department's website?

Changing your department and/or website鈥檚 name is possible, but it requires approval and coordination to ensure consistency with 天天吃瓜 State鈥檚 branding and web standards. 

Learn more about changing the name of a department at 天天吃瓜. 

Learn more about changing the name of a website at 天天吃瓜.

What training sessions are available for site editors?

We offer Drupal 1, Drupal 2 and Web Best Practices training sessions. Keep an eye on the calendar for upcoming dates!

View Training Offerings

What tools do you provide for analytics and SEO?

We offer support with Google Analytics, Looker Studio and Siteimprove. 

If you need assistance with Google Analytics 4 (GA4), Siteimprove or other external tools, we encourage you to run your own reports to get the data you need. For access to GA4 or Siteimprove, submit a support ticket with the specifics of your request, and our team will grant access and provide guidance on using the tools. If further help is required, we鈥檙e available to assist.

Check out our analytics page for more details.

How do I create UTM URLs for tracking campaigns?

Visit our UTM URL support page to learn more and generate tracking links.

What accessibility requirements do I need to follow?

Ensure all images have alt text, videos include captions and pages are structured using proper headings.

View Web Accessibility Requirements

How do I optimize my website for SEO?

Use descriptive page titles, meta descriptions and proper headings. 

Learn more about SEO

I need help with Drupal functionality. Where can I find resources?

Visit our Drupal Training Manual for guides and tutorials on how to use different features in Drupal.

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